Frequently Asked Questions

Yes. Tell us your all-aboard time when you book. We plan the day around it and bring you back to the Seafront cruise terminal in time.

At the Seafront cruise terminal in Port Vila, where cruise passengers come ashore. We confirm the exact meeting time with you on WhatsApp.

Yes, if there is space. Ask for Blue Express at the Seafront cruise terminal or message us on WhatsApp. Booking ahead is the best way to be sure of a seat.

Yes. Cancellation is free up to 24 hours before your pickup time. Just message us on WhatsApp or email with your booking reference.

We pick up anywhere between 6am and 8pm. If you need an earlier or later run, ask us for a special after-hours booking.

No. No payment is taken on this website. Send a request, we confirm the details with you, and you pay on the day. Ask us which payment options suit you when we confirm.

You get a reference number as soon as you send your request. A Blue Express team member then confirms availability, pickup time and price with you on WhatsApp or email. Your booking is final once we have confirmed it.

Bring some vatu. Cards are accepted at many businesses in Port Vila, but markets and some attractions only take cash, and many attractions charge an entrance fee.

A ramp-equipped vehicle is available. Tell us your needs when you book so we can confirm the right vehicle and check that the planned stops suit you.

Efate weather can change quickly. If conditions look unsafe for a stop, we’ll message you to talk through options, such as changing the order of stops or moving to another day.

Port Vila’s markets open Monday to Friday, roughly 6:30am to 5pm. On Saturday the main market is closed but some smaller markets open, and there are no markets on Sunday. See our local food and markets guide.

AUD $130 (VT 9,880) per adult and AUD $90 (VT 6,840) per child aged 5–11. Entry fees, lunch, snacks and drinks are included.

Tour #1 is water and the Blue Lagoon, Tour #2 is waterfall, coffee and beach, Tour #3 is ocean and coffee, and Tour #4 is beaches, lagoon and waterfall. Try the tour finder on the Tours page if you can’t decide.

AUD $350 (VT 26,600) per trip for your group. Guests pay their own entrance fees and lunch.

Around Efate on the Ring Road, with stops such as the Blue Lagoon, Eton Beach, Takara hot springs and Havannah. We confirm the plan with you when we confirm your booking.

Yes. The price is per trip, so it suits families. Tell us the children’s ages when you book.

From VT 2,000 per person to Port Vila hotels, with children aged 5–11 at half price. Prices for resorts further out are listed on this page.

Your flight number, arrival date and time, your hotel and how many people (and bags) are travelling. We confirm the pickup details with you.

Yes, a ramp-equipped vehicle is available. Tell us when you book so we can confirm it for your transfer.

Our regular pickups run from 6am to 8pm. For an earlier or later flight, ask for a special after-hours booking and we’ll arrange it with you.